I can't log in, what should I do?

Before you begin, it’s important to make sure you’re on the right login page.

What do you want to achieve?

Login page

Troubleshoot options

Apply as a new candidate



Have you registered? If you don’t have a myOET account, you’ll need to register. {Link to register FAQ)


Invalid Password: If can’t remember your password, click Forgot Password and enter your email address.

Manage and Update OET application: September / October OET


Check results: Up to August OET


Invalid Password: If you’ve forgotten your password, enter your username under Lost your Password? And we will send your password to you.


Technical issues: Check your internet connection and retry in a few minutes.

 If these troubleshooting options don’t work, make sure you contact customer service.


Have more questions? Submit a request


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