Withdrawal Policy

Quick Read

  • Check OET Test Regulations 3.4 for a complete guide 
  • Check if you're sitting the August or the September OET
  • August OET: Refundable withdrawal up to two days before the test date
  • September OET: Refundable withdrawal up to seven days before the test date.

While it's really important you sit your OET on the date you select, we understand that life events can get in the way. 

If you are registered to sit OET but are not able to attend the test for any reason, you can withdraw and request a refund, subject to the conditions and fees listed below.

If you're taking OET in August 2018

  1. You may withdraw up to two business days before the test.
  2. Refunds are only provided for withdrawals made up to two business days before the test.
  3. Refunds will not be provided for withdrawals made within two business days before the test and on test day.
  4. You must withdraw the whole application.
  5. A withdrawal cannot be reversed.
  6. The AUD $7 online booking fee paid will not be refunded.
  7. Please allow up to 20 business days to process your refund.
  8. Administration fees apply.

Withdrawal fees

Timeline

Fees

Procedure

Up to the application closing date for the test administration.

AUD $120

Login to your online candidate profile and click ‘Withdraw’

For withdrawals, the administration fee will be deducted from your refund.

After the application closing date for the test administration and up to Wednesday 11.59 pm AEST before the test (Wednesday 1.59 pm GMT)

AUD $200

Login to your online candidate profile and click ‘Withdraw’

For withdrawals, the administration fee will be deducted from your refund.

From Thursday 12:00 am AEST (Wednesday 2 pm GMT) before the test

 

Refunds will not be provided for any withdrawals made within two business days before the test and on test day.

 

If you're taking OET from September 2018

  1. You may withdraw with a refund up to seven Australian business days (Mon-Fri)
  2. Refunds (less any administration fees) are only provided for withdrawals made up to one week before the scheduled start time of the test.  For example, if your test starts at 9 a.m. Saturday, you will not be able to withdraw after 9 a.m. Saturday the previous week.
  3. You must withdraw the whole application
  4. A withdrawal cannot be reversed
  5. The AUD $7 online booking fee paid will not be refunded
  6. Please allow up to 20 Australian business days (Mon-Fri) to process your refund
  7. Administration fees apply.

Withdrawal fees

Timeline

Fees

Procedure

Up to the application closing date for your test.

AUD $120

Login to your myOET candidate profile, locate your booking and select ‘Withdraw’.

The administration fee and the non-refundable booking fee will be deducted from your refund.

After the application closing date for the test administration and up to one week before the scheduled start of your test.

AUD $200 

Either log in to your myOET candidate profile, locate your booking and select ‘Withdraw’ or contact OET Support via the OET website or by phone.

The administration fee and the non-refundable booking fee will be deducted from your refund.

Within one week of the scheduled start of your test.

 

Refunds will not be provided for any withdrawals made within one week of the scheduled start of the test.

 

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