How do I withdraw?

If you have booked OET but no longer wish to sit the test, you can withdraw and obtain a refund, subject to conditions and fees outlined in this article.

Skip to: Section 2. OET on computer at a venue

Section 1. OET on paper

Quick Read

  • You can withdraw and obtain a refund subject to conditions through your myOET candidate profile.
  • Refunds will be provided is you withdraw up to one week before the test.
  • In all cases, the AUD $7 online booking fee you paid when you booked will not be refunded.

To withdraw, log in to your myOET Candidate profile locate your booking and select ‘Withdraw’. The administration fee and the non-refundable booking fee will be deducted from your refund.

Refunds are only provided for withdrawals made up to one week before the test.

  • No refunds will be provided for withdrawals made on, or after 23:59 on the Sunday before the test.
  • You must withdraw your whole booking, including all subtests.
  • Once a withdrawal has been submitted it cannot be reversed.

How much will it cost to withdraw?

Timeline

Fee

Before the booking closing date for the test

AU $120

After the booking closing date for the test and up to one week before the test date.

Deadline is 23:59 on Sunday before the test.

AU $200

How much will I be refunded?

 

Before booking closing date

After booking closing date and up to 23:59 on the Sunday before the test.

4 sub-tests

AU $460

AU $380

3 sub-tests

AU $350.50

AU $270.50

2 sub-tests

AU $212

AU $132

1 sub-test

AU $73.50

No refund

 

 

Section 2. OET on computer at a venue

Quick Read

  • You can cancel or withdraw a booking through your OET account.
  • You will receive a refund if you withdraw or cancel 48 hours before the start of your first test.
  • If you withdraw or cancel less than 48 hours before the test start time you will receive no refund.

If you need to withdraw or cancel your booking this can be done through your OET account.

Follow the steps below:

Note: If this is your first time logging in to your account you will need to fill in some basic information before being granted access to access all features.

  1. Go to the log in page
  2. Once you have completed the welcome process click the ‘My Bookings’ tab on the left-hand side of the screen.
  3. On the booking you wish to cancel click ‘Cancel Booking’.

How much will it cost to withdraw, and what refund am I entitled to?

Timeline

Fee

Entitled Refund

10 days before the test day.

AU $127 | US $95

$460 | US $355

Within 10 days of the test date and up to 48 hours before the test start time (in the local time zone).

AU $207

US $155

$380 | US $295

Less than 48 hours before the test.

N/A

Refunds will not be provided

Note: Prices displayed in US$ only apply to candidates taking their test in America.

 

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