How do I withdraw?

If you have booked OET but no longer wish to sit the test, you can withdraw and obtain a refund, subject to the conditions and fees outlined in this article.

Skip to: Section 2. OET on computer at a venue/OET@Home

Section 1. OET on paper

Quick Read

  • You can withdraw and obtain a refund subject to conditions through your myOET candidate profile.
  • Refunds will be provided ii you withdraw up to one week before the test.
  • In all cases, the AUD $7 online booking fee you paid when you booked will not be refunded.

To withdraw, log in to your myOET Candidate profile locate your booking and select ‘Withdraw’. The administration fee and the non-refundable booking fee will be deducted from your refund.

Refunds are only provided for withdrawals made up to one week before the test.

  • No refunds will be provided for withdrawals made less than a week before the test.
  • You must withdraw your whole booking, including all subtests.
  • Once a withdrawal has been submitted it cannot be reversed.

How much does it cost to withdraw?

Timeline

Fee

Before the booking closing date.

AU $120

After the booking closing date.

AU $200

To view your booking closing date simply:

  • Go to test dates and locations
  • From the drop down menu select your test type and country
  • Find your test
  • Your booking closing date will be displayed as shown below OET_on_paper_booking_closing_date.PNG

The deadline to withdraw, and be entitled to a refund is:

  • Saturday at 23:59 the week before test if you are taking your test in the USA.
  • Sunday at 23:59 the week before test if you are taking your test outside the USA.

How much will I be refunded?

 

Before booking closing date

After booking closing date and up to 23:59 on the Sunday before the test.

4 sub-tests

AU $460

AU $380

3 sub-tests

AU $350.50

AU $270.50

2 sub-tests

AU $212

AU $132

1 sub-test

AU $73.50

No refund

 

 

Section 2. OET on computer at a venue/OET@Home

Quick Read

  • You can cancel or withdraw a booking through your OET account.
  • You will receive a refund if you withdraw or cancel two days before the start of your first test.
  • If you withdraw or cancel less than two days before the test start time you will receive no refund.

If you need to withdraw or cancel your booking this can be done through your OET account.

Follow the steps below:

Note: If this is your first time logging in to your account you will need to fill in some basic information before being granted access to access all features.

  1. Go to the log in page
  2. Once you have completed the welcome process click the ‘My Bookings’ tab on the left-hand side of the screen.
  3. On the booking you wish to cancel click ‘Cancel Booking’.

How much does it cost to withdraw, and what refund am I entitled to?

Timeline

Fee

Entitled Refund

Up to 10 days before the test 

AU $127 | US $95

$460 | US $355

Less than 10 days before the test, but before two days.

AU $207

US $155

$380 | US $295

Less than two days before the test

N/A

Refunds will not be provided

Note: Prices displayed in US$ only apply to candidates taking their test in America.

 

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